Ascent Senior Living

Ascent Living Blog

COVID-19 Update – Wed., July 29, 2020 at 6:25 pm

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July 29, 2020 at 6:25 pm

Dear Pine Grove Crossing Community,

We are writing to provide an update to all of you regarding the testing that has been conducted at the community this week as a result of the positive COVID-19 associate and family member who visited that we reported to you on July 27th.  All residents in Assisted Living and Memory Care were tested and through contact tracing, all associates who interacted with the positive associate and/or the positive family member who visited were also tested.  

Yesterday on July 28th, we received 30 test results and they were all negative.  Today, we received 90 test results and they were also all negative with the exception of one positive associate who was tested outside of the contact tracing exercise.  

The positive associate had an exposure outside of the community which warranted a COVID-19 test.  This associate is not in a role that involves resident contact and has minimal associate contact.  Based on contact tracing, there will be a minimal amount of additional testing required.  This associate is resting comfortably at home. 

As we reported to you in our letter on July 27th, we plan to do a second round of testing next week on the same group that was tested this week.

We continue to be in close communication with the Colorado Department of Public Health and Environment (CDPHE) and Tri-County Health Department and will follow their direction and protocols, as well as those of the Centers for Disease Control and Prevention (CDC), Governor’s office and our Medical Consultant, Dr. Gagandeep Singh.  

We appreciate your patience and support as we carefully work through this situation.  We do not currently have any other COVID-19 symptomatic residents or associates as of the time of this letter.  We will continue to provide updates to you as soon as we have additional results to share.  It is imperative that any family members/loved ones who may be experiencing symptoms refrain from visiting.  Additionally, we ask that if you experience any symptoms and have recently participated in an outdoor visit, that you notify the community immediately.   

If you have any further questions, please reach out to Pine Grove Crossing’s Executive Director, Rita Waxon. 

Sincerely,

Tom & Susie Finley – Founder and Principal

COVID-19 Update – Mon., July 27, 2020 at 4 p.m.

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July 27, 2020 at 4:00 pm

Dear Pine Grove Crossing Community,

We are writing to provide an update regarding a positive COVID-19 case in one of our associates that was identified today.  This associate is experiencing mild symptoms and is resting comfortably at home. We were also notified this morning that a family member who recently participated in an outdoor visit with a Memory Care resident tested positive for COVID-19.  This family member was asymptomatic during their visit and maintained the required social distancing and wore a mask.

Because the nature of the associate’s job required them to interact with residents in both Assisted Living and Memory Care, and based on the positive Memory Care family member who recently visited, we have made the decision to do community wide testing of all residents and testing of specific associates based on contact tracing. This testing is underway and will continue until complete.  We also plan to do another round of community wide testing in one week to ensure that we have allowed for the proper incubation period to lapse from the time of possible exposure.

As you are all aware, over the course of COVID-19 (past four months), we have had two positive cases at Pine Grove Crossing; one associate and one resident during the 2nd week of May.  We have remained free of any symptomatic or positive cases since that time.  Our associates and residents have been extremely diligent in their infection control practices and our goal is to remain proactive and thorough in our efforts to keep everyone safe.

We continue to be in close communication with the Colorado Department of Public Health and Environment (CDPHE) and Tri-County Health Department and will follow their direction and protocols, as well as those of the Centers for Disease Control and Prevention (CDC), Governor’s office and our Medical Consultant, Dr. Gagandeep Singh.  

We appreciate your patience and support as we carefully work through this situation.  We do not currently have any other COVID-19 symptomatic residents or associates as of the time of this letter.  We will provide an update to you as soon as we have results to share.  It is imperative that any family members/loved ones who may be experiencing symptoms refrain from visiting.  Additionally, we ask that if you experience any symptoms and have recently participated in an outdoor visit, that you notify the community immediately.   

If you have any further questions, please reach out to Pine Grove Crossing’s Executive Director, Rita Waxon. 

Sincerely,

Susie Finley and Tom Finley

June 26, 2020 at 12:30 pm

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Dear Pine Grove Crossing Community,

We are excited to announce that policies and systems have been developed to allow for outdoor visitation.  COVID-19 continues to be active in our city, and the risk to our residents is significant.  For this reason it is important that you understand and comply with guidelines to minimize chances of transmission of this disease during your visit. There are specific measures proven to prevent transmission. Visits can be scheduled through the Sign-Up Genius link below. 

Assisted Living: https://www.signupgenius.com/go/70A0449AFAD2AA6FF2-assisted

Memory Care:  https://www.signupgenius.com/go/70A0449AFAD2AA6FF2-theridge

They are as follows:

  • Social distancing of 6 feet or more: This means that you may not hug or kiss your loved one and must always maintain a distance of 6 feet apart during your visit.
  • Wearing of masks: Please wear a mask at all times during your visit and ensure that it safely covers your mouth and nose.
  • Frequent handwashing: We will have hand sanitizer available. Please sanitize your hands at the beginning of your visit and any time you inadvertently touch your face or mouth.

On the day of your visit, please follow this process:

  1. On the day of your scheduled visit, please call if you are having any symptoms: fever above 100.0 degrees, chills, cough, other respiratory symptoms, malaise, muscle aches, loss of taste or smell, diarrhea, nausea and vomiting, headache, sore throat or other flu-like symptoms. The visit will need to be cancelled if you are having any of these symptoms or have experienced them in the previous 14 days.
  2. If you are symptom free and have had no exposure to others with these symptoms, please call (303) 996-8000 to let the concierge know that you have arrived for your visit and come to the vestibule where staff will meet you. Staff will come and take your temperature, ask questions about any possible exposures, ensure that you have a mask and understand the precautions that must be followed. Staff will then direct you to the designated outdoor visitation area.
  3. Please be aware that you will not be able to come into the community at any time. Please do not leave the designated area to interact with any other residents or staff. Your loved one then be escorted to the visitation area.
  4. No more than 4 family members may participate in the visit. It is important that all persons participating in the visit maintain social distancing of 6 feet apart with the resident and each other during the visit.

Please understand that access to outdoor visitation may not be a permanent relaxation of COVID-19 precautions. The State of Colorado continues to monitor infection rates across the state and may further relax or restrict visitation policies in the future. We will keep you up to date as circumstances change.

Sincerely,

Tom & Susie Finley – Founder and Principal

Coronavirus Update – June 26, 2020 at 11:00 am

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Dear Village at Belmar Community,

We are excited to announce that policies and systems have been developed to allow for outdoor visitation.  COVID-19 continues to be active in our city, and the risk to our residents is significant.  For this reason it is important that you understand and comply with guidelines to minimize chances of transmission of this disease during your visit. There are specific measures proven to prevent transmission. Visits can be scheduled through the Sign-Up Genius link below. 

Assisted Living: https://www.signupgenius.com/go/9040B48AFAA23A7FF2-assisted

Memory Care:  https://www.signupgenius.com/go/9040B48AFAA23A7FF2-memory

They are as follows:

  • Social distancing of 6 feet or more: This means that you may not hug or kiss your loved one and must always maintain a distance of 6 feet apart during your visit.
  • Wearing of masks: Please wear a mask at all times during your visit and ensure that it safely covers your mouth and nose.
  • Frequent handwashing: We will have hand sanitizer available. Please sanitize your hands at the beginning of your visit and any time you inadvertently touch your face or mouth.

On the day of your visit, please follow this process:

  1. On the day of your scheduled visit, please call if you are having any symptoms: fever above 100.0 degrees, chills, cough, other respiratory symptoms, malaise, muscle aches, loss of taste or smell, diarrhea, nausea and vomiting, headache, sore throat or other flu-like symptoms. The visit will need to be cancelled if you are having any of these symptoms or have experienced them in the previous 14 days.
  2. If you are symptom free and have had no exposure to others with these symptoms, please call (303) 351-5455 to let the concierge know that you have arrived for your visit and come to the vestibule where staff will meet you. Staff will come and take your temperature, ask questions about any possible exposures, ensure that you have a mask and understand the precautions that must be followed. Staff will then direct you to the designated outdoor visitation area.
  3. Please be aware that you will not be able to come into the community at any time. Please do not leave the designated area to interact with any other residents or staff. Your loved one then be escorted to the visitation area.
  4. No more than 4 family members may participate in the visit. It is important that all persons participating in the visit maintain social distancing of 6 feet apart with the resident and each other during the visit.

Please understand that access to outdoor visitation may not be a permanent relaxation of COVID-19 precautions. The State of Colorado continues to monitor infection rates across the state and may further relax or restrict visitation policies in the future. We will keep you up to date as circumstances change.

Sincerely,

Tom & Susie Finely – Founder and Principal

June 24, 2020 at 1:00 pm

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Dear Village at Belmar Community,

We wanted to provide an additional update to you regarding the final pending testing of the residents as a result of the contact tracing that was done against the positive associate we reported to you on June 16th.  As we reported in our June 22nd update, we had received 141 results back from our resident testing and all results were negative for COVID-19.  We were waiting on 8 more results and they have all come back negative.  We are extremely pleased with these results and proud of our associates and residents for their adherence to safety precautions.

We had also reported to you that the associate who tested positive was hospitalized and we are very pleased to report that this individual continues to improve and is recovering at home.

We are working on our weekly associate testing.  As a reminder, this testing period has been recommended by the State of Colorado for all senior living communities and we voluntarily requested to be one of the first to receive the state’s supplies to start this process.  

We thank you all for your continued patience and understanding during this difficult and uncertain time.  We will shift back to our Hotline updates for routine updates and those can be heard at (720) 545-0363.  

If you have any further questions, please reach out to Village at Belmar’s Executive Director, Michael Ruback. 

Sincerely,

Tom & Susie Finley – Founder & Principal

Coronavirus Update – June 22, 2020 at 3:00 pm

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Dear Village at Belmar Community,

We wanted to provide an update to you regarding the testing of the residents as a result of the contact tracing that was done against the positive associate we reported to you on June 16th.  As of this morning, we have received 141 results back from our resident testing and all results are negative for COVID-19.  We are waiting on 8 more results and anticipate having those back in the next few days.  We had reported to you that the associate who tested positive was hospitalized and we are very pleased to report that this individual is doing much better and recovering at home.

Additionally, as a part of our 8-week testing period of all associates at the community we will be conducting testing on Tuesday and Thursday this week.  As a reminder, this testing period has been recommended by the State of Colorado for all senior living communities and we voluntarily requested to be one of the first to receive the state’s supplies to start this process.  

We thank you all for your continued patience and understanding during this difficult and uncertain time.  We will continue to update you on this situation as additional pertinent information comes available, and we will continue to work diligently to keep of our community safe and healthy.  

If you have any further questions, please reach out to Village at Belmar’s Executive Director, Michael Ruback. 

Sincerely,

Tom & Susie Finley – Founder & Principal