Ascent Senior Living

Ascent Living Blog

Coronavirus Update – April 6, 2020 at 3:00 p.m.

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Dear Residents, Families & Associates:

We hope that this note finds all of you healthy and safe. We wanted to let you know that we are implementing the utilization of PPE (Personal Protection Equipment) including a mask and goggles/eyewear for all of our associates whose work or interactions with residents does not allow them to maintain social distancing of 6 feet. We didn’t want you or your loved ones to be alarmed by this. There is strong evidence that wearing both a mask and goggles greatly reduces the risk of possible transmission and with safety as our first concern, we have decided to implement this practice. In addition, we will be issuing Independent and Assisted Living residents with cloth masks that they may voluntarily wear, if they do not already have their own.  

We continue to follow the previous protocols for all residents and associates that were previously established through consultation with the Colorado Department of Public Health and Environment (CDPHE), the Centers for Disease Control and Prevention (CDC), our skilled and capable clinical team, and our Medical Consultant, Dr. Gagandeep Singh.

If you have any further questions, please reach out to Village at Belmar’s Executive Director, Michael Ruback, or Pine Grove Crossing’s Executive Director, Rita Waxon.  

Sincerely,

Tom Finley and Susie Finley

Coronavirus Update – April 1, 2020 at 4:30 p.m.

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April 1, 2020 at 4:30 pm

Dear Residents, Families & Associates:

As we begin a new month, we wanted to send out an update to touch base with all of you.  As you have likely seen in the news, numerous cases of COVID-19 have been identified in senior living communities in Colorado.  We are pleased to report that we continue to remain free of any COVID-19 confirmed residents or associates for both Pine Grove Crossing and Village at Belmar.

We continue to follow the protocol for all residents and associates that was previously established through consultation with the Colorado Department of Public Health and Environment (CDPHE), the Centers for Disease Control and Prevention (CDC), our skilled and capable clinical team, and our Medical Consultant, Dr. Gagandeep Singh.

We are so very proud of our associates who are going above and beyond to keep our residents safe and healthy during this time.  As a token of our appreciation, we are bringing in a catered meal to all associates for all three shifts at Pine Grove Crossing and Village at Belmar one day this week.  We thank the family members who have provided baked goods, meals and even the kind notes to those who are working hard day in and day out to serve their loved ones.  We also have some exciting associate appreciation programs that we will be implementing in April.  Even though their workdays are almost certainly more stressful now compared to our standard operating procedures only month ago, we are so appreciative of our hard-working teams that they are stepping up and answering the call of duty.  

If you have any further questions, please reach out to Village at Belmar’s Executive Director, Michael Ruback, or Pine Grove Crossing’s Executive Director, Rita Waxon.  

Sincerely,

Tom Finley and Susie Finley

Coronavirus Update – Pine Grove Crossing – March 26, 2020 at 4:30 p.m.

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March 26, 2020 at 4:30 pm

Dear Pine Grove Crossing Community:

We are pleased to share with all of you that the resident that we updated you about last week who was exhibiting respiratory symptoms has been cleared of all of their test results, including testing negative for COVID-19.

We continue to follow the protocols for all residents and associates that were previously established through consultation with the Colorado Department of Public Health and Environment (CDPHE), the Centers for Disease Control and Prevention (CDC), our skilled and capable clinical team, and our Medical Consultant, Dr. Gagandeep Singh.

Our dedicated and hard working teams continue to be uplifted by all of your supportive calls and messages. Our Life Enrichment teams continue to find new and creative ways to keep your loved ones engaged and bring fun to each day.  While our associates are all considered essential workers and able to leave their homes to come to work here, when they are not working, they too must abide by the stay in place order and isolate at their homes.

If you have any further questions, please reach out to Pine Grove Crossing’s Executive Director, Rita Waxon. 

Sincerely,

Tom Finley and Susie Finley

Coronavirus Update – Village at Belmar – March 23 at 5:30 p.m.

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March 23, 2020 at 5:30 pm

Dear Village at Belmar Community:

We have not sent an update in several days and wanted to get a note out to all of you to touch base.  We are pleased to report that we remain free of any COVID-19 symptomatic residents.

We continue to follow the protocol for all residents and associates that was previously established through consultation with the Colorado Department of Public Health and Environment (CDPHE), the Centers for Disease Control and Prevention (CDC), our skilled and capable clinical team, and our Medical Consultant, Dr. Gagandeep Singh.

We have also established a childcare allowance plan for our associates who have school age children and are now burdened with the cost and need for childcare so that they can be at work caring for your loved ones.  

We are so fortunate to have a dedicated team that is committed to being onsite each day to provide residents with compassionate care and attention.  We hope you are enjoying connecting with your loved ones with the Heart Legacy Remy program.  Please reach out to the community if you need support with this.

If you have any further questions, please reach out to Village at Belmar’s Executive Director, Michael Ruback. 

Sincerely,

Tom Finley and Susie Finley

Coronavirus Update – Pine Grove Crossing – March 23 at 5:30 p.m.

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March 23, 2020 at 5:30 pm

Dear Pine Grove Crossing Community:

We have not sent an update in several days and wanted to get a note out to all of you to touch base.  As of this moment, we are still waiting for some of the results on our resident that displayed respiratory symptoms last week.  This resident continues to do well and we are anticipating results in the next 24-48 hours.  The individual continues to be isolated in their apartment, is getting proper care and will remain isolated until they are cleared by medical professionals.  Again, to be very clear, this is not a confirmed case of COVID-19.  We also can share with you that no other residents are reporting symptoms and that is encouraging.

We continue to follow the protocol for all residents and associates that was previously established through consultation with the Colorado Department of Public Health and Environment (CDPHE), the Centers for Disease Control and Prevention (CDC), our skilled and capable clinical team, and our Medical Consultant, Dr. Gagandeep Singh.

We have also established a childcare allowance plan for our associates who have school age children and are now burdened with the cost and need for childcare so that they can be at work caring for your loved ones.  

We are so fortunate to have a dedicated team that is committed to being onsite each day to provide residents with compassionate care and attention.  We hope you are enjoying connecting with your loved ones with the Heart Legacy Remy program.  Please reach out to the community if you need support with this.

If you have any further questions, please reach out to Pine Grove Crossing’s Executive Director, Rita Waxon. 

Sincerely,

Tom Finley and Susie Finley

Coronavirus Update – March 18, 2020 at 9:30 p.m.

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March 18, 2020 at 9:30 pm

Dear Pine Grove Crossing Community:

Keeping in line with our consistent and ongoing communication with you, we wanted to inform you that an Assisted Living resident at Pine Grove Crossing began exhibiting respiratory symptoms earlier today.  The individual was immediately isolated in their apartment, is getting proper care and will remain isolated until they are cleared by medical professionals.  To be very clear, this is not a confirmed case of COVID-19.  In the course of a normal flu season, the profile of the symptoms exhibited by this resident would be something we see on a frequent basis.  But because of the current environment we are faced with, we are strictly adhering to the protocols established to protect the health and safety of our residents, families and associates.  

Several tests are underway to rule out a variety of possible illness, many of which we regularly face each flu season for the seniors we care for in our communities.  We want to assure each of you that we are taking all possible steps to protect our community.  Nothing is more important to us than the health and safety of our residents, families and associates. 

We will continue to follow the protocol for all residents and associates that was previously established through consultation with the Colorado Department of Public Health and Environment (CDPHE), the Centers for Disease Control and Prevention (CDC), our skilled and capable clinical team, and our Medical Consultant, Dr. Gagandeep Singh.

We are in regular communication with our senior living colleagues throughout the state.  While many other senior living providers in the state who are experiencing similar circumstances may not be communicating this information to their residents, families and staff, we feel strongly about the continued transparency with you in the very fluid state of times we are all experiencing.   

We will provide you with an update about this resident’s overall condition once we learn more information.  If you have any further questions, please reach out to Pine Grove Crossing Executive Director, Rita Waxon. 

Sincerely,

Tom Finley and Susie Finley